CALL CENTRE CHAT…
Taxi Driving and Account Keeping

Having been put under pressure from the Editor to produce my report by the second week in December due to early printing Xmas schedules, any enticement to you to maintain our service levels leading up to Christmas will be wasted - especially as you will be reading this in January! I was going to write about how I believe that doing more credit work was not only financially more beneficial to everyone, but that it was also a better way for drivers to keep records for when they see their accountant. That leads me to an article I recently read in London Taxi Times by Alan Wall of Accountants Simia Wall.
  
It reminded me of a similar article I wrote some seven or eight years ago when I was the Society’s Treasurer, regarding the keeping of concise records. I said that if you were called upon to have your yearly returns checked by an Inland Revenue inspector, unless you could prove what had been declared was correct, an inspector on behalf of the Inland Revenue could say that in their opinion you have under-declared. Even if the figure was just for £1,000 – equating to £20 per week - by the time your previous six years earnings were also included into the equation, interest charges added and a fine placed upon you, an amount approaching £10,000 would not be a ‘pie in the sky’ amount, but one that can make a substantial difference to an individual’s financial well-being.
   It doesn’t need me to tell you how important it is for a self-employed person to keep accurate information about his or her earnings. Legislation due to hit the statute books in January 2004 will place a greater importance on
 individuals being able to justify every penny of their income. The new legislation refers to ‘money
laundering’ and it appears that accountants and agents will need to appoint a Money Laundering
  Control Officer within their company.
   The phrase ‘money laundering’ will no longer be solely associated with the underworld and their movements, it will be applied to smaller businesses where there are cash payments. It appears that these new laws will increase the responsibilities of accountants to be certain of their clients’ sources of income. Accountants have always had responsibilities and obligations but the new law requires, as I understand it, that an accountant is obliged to report anyone to the National Criminal Investigation Service if they have any suspicions about an individual’s declaration of earnings.
  What I find very concerning about this new law is that it forbids an accountant discussing with their client that they have reported them. As yet, no minimum amount has been set that should be reported, so in theory, if the amount was £50 the NCIS must still be informed.
   If I understand the new law correctly, it will be the decision of an individual within the NCIS to decide if the amount reported is too small. If it is, then they must instigate a prosecution against the accountant for wasting their time. How bizarre!
   Having recently seen my own accountant, I asked him for his views on the new laws and he firstly confirmed Alan Wall’s article. I asked if that meant that drivers should now be starting to take note of all their cash work with regard to time of pick up and journey times. He felt that this may be going too far, but certainly a driver should take note of how much is in the bag at the start of his shift and how much is there at the end. For any money that is taken out, a receipt should be produced. A daily sheet should be
 filled in and monthly totals transferred to a yearly sheet. Hand this in with your bank statements, building society
 savings accounts and all the receipts, then all should be ok.
   A problem could arise when a driver cannot prove an entry on their bank statement. Even if a family member gives a gift, if this is a cheque it must declared as such. He also said it could happen that an accountant will refuse to complete your returns because of the lack of information regarding your earnings. It will then not be easy to find another accountant who will, but what is certain is that the first accountant will have reported you.
   The last point the article made was that accountants would inevitably spend more time completing a driver’s account and more time will mean extra cost. I know from talking to many drivers that their records are kept up to date exceptionally well and for those of you who do this, there will not be anything to concern yourselves with. However, for those of you who have more of a ‘head in the sand’ approach, be very careful. If you have not read the article and can get a copy, it certainly is worth a read.

Terminal Upgrade
Since we started the upgrade, Allan Evans and I have received numerous telephone calls about cash rides and whether we are now holding the cost of those trips on our system? The answer to this is no, we do not store this information. The terminal reads the meter at the end of a cash journey, but this is so that a receipt can be issued. When the trip information is passed from the dispatch system to the accounting computer, the meter reading field is not taken.
   The next batch of drivers will soon be receiving a notification letter to contact Roman Way to make an appointment for their upgrade. Please do this as soon as possible because the sooner all cabs are completed, the quicker we can turn on the new software to improve the signals.

Keith Cain
Driver Operations
Call Centre Manager

 


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