mailshot |
Mailshot continued THATS
NO JOKE Thanks for the note, Michael. Taxi drivers may enjoy that type of joke but there is NO way I could ever print it! Ed AN OLDE WORLDE BACON SANDWICH! Sam has another story of the old days in this issue and speaking of bacon sandwiches, have a look at Ian Camerons sandwich Challenge Ed GOING HOME Roy Masterson replies: DAC already have a going home facility installed, the Reject Disable (code 3). At the end of your day, this facility allows you to look at as many jobs as you wish without any penalty until you find a destination |
that will help you home. With the amount of work we are putting through the system now, an average of 7,000 trips most days, I would think that we had trips on offer that would head most drivers in the right direction. If you are actually talking about a facility that would only offer you trips that were in the direction you required, that is not available yet but is something that could be introduced. Real Time Concepts and myself have discussed destination validation, utilising the same method as currently validates the pick up address in the Geographers database that we use. Once established, it could then be possible to offer work in specific directions. LONDON BRIDGE IS FALLING DOWN??? EC5 SOLUTION? |
disband EC5 and to place the
work into the other City zones with an AD tag. This manual decision is normally made at
the peak of uncovered work and invariably, clients have already been waiting some time for
their cabs. I therefore suggest that this could be done automatically with a software
change. Any uncovered job within the usual perimeters would not only go to the Bids, but
would be offered to the four EC zones AD automatically. This would, I am sure, assist
coverage at peak times and would not need a manual decision by the dispatcher who could
monitor the situation and make adjustments as necessary. For those of us who were around
at the birth of data, this was already in the software. Unfortunately, in those days,
there was no reject penalty and the destination appeared in the back-up zones. Drivers sat
in EC2 and just waited on the point until a good job turned up - which is why it was
stopped. I am a great advocate of EC5 and would not like to see it disbanded on a
permanent basis, but feel that something has to be done to maintain our unique position
within the City. Roy Masterson replies: Thanks Alan, you have saved me the problem of getting an article ready for the Editor on a new EC5 working procedure we intend to trial in the near future. Your suggestion is almost identical to an enhancement I have asked Real Time Concepts to work on. Work will be dispatched as normal to the EC5 rank during normal operating hours. If there are cabs booked in they will receive the trips. If however there are no cabs booked in, after a certain time parameter the trip will automatically be sent into the primary zone of the pick up address as an AD rejectable trip. This will assist everybody - the drivers who like to work EC5 will get the work if they can get to the rank. If nobody is on the rank, drivers will be offered trips in the EC zones they are booked into, or can bid for work that is closest to them. The Call Centre will not have trips sitting in EC5 that are not being offered, waiting for drivers to take the chance of bidding for a non rejectable trip that may be nowhere near them. In fact, Alan, your suggestion was so accurate, I was wondering if you might let me know your predictions for future lottery numbers ! |
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