Page 4
Call Sign March 2012
reflections of the chairman
ver forgets to press his arrival button and his
Subscriptions
meter is still running, then when he endeav-
The last time we increased subscriptions
ours to AAR or POB and the buttons are not
was back in September 2009. From that date
there, it is at this stage he realises he has not
up to the present time we have increased
pressed his Arrival button. On pressing the
staff salaries on an annual basis, but there
Arrival button, the metered fare is recorded
does come a time when we have to look
and included on the client's report at the
towards subscriptions for greater income.
end of the month.The client may then com-
I know some will complain about any sub-
plain that we have arrived with too much on
scriptions increase, but I believe it is justified
the meter, when in reality what has hap-
and should really be increased on an annual
pened is that the driver has forgotten to
basis - probably at about the same time as we
press his Arrival button. I know it can easily
receive a tariff increase. However, in the past
be forgotten, especially when the member is
we have refrained from taking that course of
faced with a distraction as he arrives at the
action and endeavoured to cut our operating
address, but please try to remember as we do
costs as we realised that business is not
not wish for clients to complain, when in
buoyant and any increase was obviously
fact there is nothing to complain about.
unwelcome.
your call sign / badge number.
So as you can imagine we were quite reluc-
The more members and journeymen that
AGM
tant to increase anything at this particular
can participate in this new procedure makes
I believe elsewhere you will read a report
time, consequently I looked to the past to see
it more advantageous to members, Dial-a-Cab
from the Editor regarding the AGM held on
what we were charging. In April 1996, we
and of course the environment. In the past,
5th February. We had thirty members in
increased subscriptions to £110 per month
we had to pay for a third party to supply you
attendance and as there were no rule
plus VAT, on April 13th we intend to increase
with the facility to view your statements, the
changes or propositions and it was not an
subscriptions to £130 per month plus VAT,
new procedure has made the third party
electable AGM, the meeting finished very
consequently that is an increase of £20 or a
redundant with a cost saving to Dial-a-Cab.
promptly. With that being the case, we had
fraction over 18% in a sixteen year period,
over an hour of AOB, something which
which I think you will agree has been quite a
Arrival
proved to be very enlightening.
remarkable achievement.
You do not need me to tell you how tough
I would like to thank the members that
However, nowadays we charge subscrip-
things are at the moment, consequently we
attended as it was a treacherous morning
tions on a fortnightly basis so as from 13th
do not wish to give clients the opportunity
regarding the snow and the members pre-
April this year, the new rate of subscription
to complain about an issue that can be avoid-
sent behaved in an impeccable manner and
will be as follows:
ed. You may have seen a couple of terminal
conducted the AGM in a manner that was a
£60 per fortnight plus VAT, making a total
messages from me recently where I asked
credit to everyone that attended.
of £72 for a member or journeyman. A sec-
you to make sure you press your Arrival but-
ond driver on a vehicle will be £32.31 per
ton when you arrive at a client's address. It is
Brian Rice
fortnight plus VAT, making a total of £38.77.
at that point we read the meter so we know
Any third drivers will be £10.62 plus VAT,
Chairman
the amount of run-in.
making a total of £12.74 per fortnight, which
Dial-a-Cab
Many clients require that report at the end
represent an increase of less than 5%. The
of the month and of course it can show an
long service subscription, which is £1 per
anomaly when in fact there isn't one. If a dri-
month plus VAT, will remain unchanged.
Member's statements
You may not need us now, but cut us out for when you do!
I believe you will find elsewhere in the mag-
azine an article from Warren Smith, our
LOCKHOUSE SECURITY
Financial Controller, regarding a new
method on how you receive your fortnightly
statement from us.At present you go into our
website and view your statements or trip
All types of locks, opened, repaired and replaced
payments.This will cease on the 30th March
10% discount on keys and locks for DaC drivers
(as the 31st falls on a Saturday) and as from
Transponders / chipped keys
1st April, Dial-a-Cab will send an email to you
regarding details of completed trips and the
On site key cutting services including taxis
amount to be paid into your account.
Locks replaced / fitted to insurance specifications (BS3621
However, past information will be avail-
Burglary repairs / boarding up
able on our website until 30th June, at which
Additional security / security upgrades
time it will cease to be available.
Consequently, if you require any past state-
Safes opened, repaired and serviced
ments you will have to view or print them
Grilles and security gates
before the 30th June. We believe our new
Specialists in UPVC doors and windows / patio doors
system will be better and more convenient
Free estimates / no call out charge
as we will automatically send you the com-
pleted transactions that you can store in a
24hr service
folder should you so desire. As you can
appreciate, we can only send you a state-
You can find us at:
ment if we have your email address; if we do
8-10 The Arcade, Farnham Road, Harold Hill
not already have that address and you would
like your statements by email, then just email
Tel: 01708 371115
driverservices@dialacab.co.uk stating
