DaC driver Tony Welch (D85) recently had a
narrow escape from death when his cab was stolen from right
under his nose, while he was only yards away making an account
delivery. At around 8pm on the evening of Monday 2 July, Tony was taking a package to Canonbury Park North and left his cab outside the delivery address. Tony takes up the story of the job that turned into a nightmare… "It was pouring with rain that evening. As I got off the cab with the parcel under my arm and made my way towards the delivery address, I noticed a man crouching down on the other side of the road and creeping towards my cab. At first I thought he was disabled and just crossing the road, but he suddenly sprang up and jumped into the drivers’ side of the cab! I ran back across the pavement towards the cab and tried to open the drivers’ door, but chummy had set the central locking, so it appears he knew what he was doing. "Incensed at what was happening, I stepped out in front of the cab thinking he would stop. Instead, he drove towards me and so I jumped onto the bonnet and clung on for dear life. The cab accelerated away and then suddenly braked, throwing me off into the road. To my horror, the villain then drove towards me, aiming my own taxi at me! At the last second he swung away and drove off at speed. There was one moment of humour though, that was when a passing motorist, having seen what was happening, |
Tony’s cab gets nicked and almost runs him over… But Hayley and Steve at the DaC Call Centre track it down! |
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stopped to ask why that cab driver try to kill
me! |
The music radio had been completely removed and
my moneybag and other documents were also missing, but at least
I’d got my cab back intact after one hour of going AWOL!
Steve Tyson, the Call Centre evening supervisor, was also
very helpful and kind during a most stressful experience. The
cab was taken away for forensic investigation and the police are
considering a charge of ‘attempted murder’ when the perpetrator
is caught. The police promised to keep me posted." Puzzled as to how a thief had driven off with Tony’s cab so easily, Call Sign’s reporter asked him… "I was silly enough to leave the key in the ignition," he replied dejectedly, "it was entirely my own fault, but I’ve learned a hard lesson and I want others to be wiser than me in future," he said. "When you leave your cab even for a minute, take out your keys and lock it!" Tony would like to thank all those who got involved that ghastly night, including our own Steve Tyson and Haley O’Connell for their sterling work in the Call Centre and to PC Johnson and his colleagues from Enfield Police Station for their gallant efforts out on the streets. Oh yes… and not forgetting the police dogs that found some of Tony’s personal effects and didn’t eat them! ã Call Sign Magazine MM7 |
Warren Smith and the troubled bankers? |
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Dial-a-Cab members
of staff and suppliers besieged our Financial Accountant, Warren
Smith, recently in his office when a glitch in the banking
process meant that wages and invoices did not get paid on time. "It was like New York Grand Central Station in the rush hour," sighed Warren to our reporter! "Irate staff members were coming down to me saying they had not been paid their wages, but had their own bills and standing orders to pay out, relying on their salaries being paid into their bank accounts as usual and on time." He continued: "Everyone thought it was my mistake! One lady called me at least 18 times in |
the same morning, but many other members of staff were also desperate to know what was going on because they reckoned they would incur bank and overdraft charges through no fault of their own. Things got pretty scary in this office while I phoned around to discover what had gone wrong. Eventually I got hold of someone at the bank who promptly blamed ‘third parties’ and it took me many more calls to |
discover that the fault lay with a system called
Bankline, which had well and truly screwed up!"
Warren ended by telling us:
"I have now been assured that an official apology is forthcoming
and have insisted that we be given details of how our staff can
make representations for redressing any bank charges they may
have incurred due to the Bankline cock-up. Trouble was, I
was also told that could take up to a week. "It’s funny how the banks manage to take their own charges immediately, yet when it comes to paying us back, they somehow find a way of taking considerably longer reimbursing their customers - us!" |
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