I hope that when you attend the Roman Way Rest Home to have your radio equipment checked or repaired, that you notice the changes. We have tried to get the standard of cleanliness higher than it has been; this includes the canteen, toilets and service bays.
   Then whilst enjoying your free tea or coffee, you can read current taxi trade publications and keep yourself fully informed… or just amused at their fairy tales about our Society!
   There are some building changes being completed during July and August to hopefully improve conditions even further for staff and drivers, so please bear with us during this rebuilding and changes.
   Drivers who attend the depot are continually ignoring the signs not to enter unless given permission. This is very dangerous and against our Health and Safety regulations. This being the case, I will not tolerate our staff being put in danger by the possibility of getting struck by a taxi due to a few drivers who can’t be bothered to read signs. Some are also parking in the depot entrance, not only blocking it as an entrance, but also as our fire exit. So please do not commit this inconsiderate act.
   The staff working at Roman Way know their jobs well and are friendly until drivers upset them by trying to talk down to them. They will repair your equipment, but cannot complete miracles such as improving signals to the standard that drivers want. If you want better signals, don’t overload the system by non-essential data traffic. Drivers are using the reject and queue position button far too often during their course of work. The short space of time between the QP button being constantly pressed by some drivers, gives the impression they are possibly suffering with short term memory loss!

New and second hand taxis
Drivers have been experiencing problems in getting delivery of their new taxis or the passing of second hand ones. This is after they have booked a strip-out or refit, but they then do not contact the Roman Way Depot or just tell the main office. If we are not informed at Roman Way, it means that two fitters are standing around scratching their a***s. If we are informed, then we can try to contact another driver on the waiting list to get them in and save the time being wasted. If you have a problem, do not contact the main office. Phone Roman Way immediately and give us as much time to re-arrange and get another driver in, this way you will not have to wait so long when arranging the fitting of your new taxi. The telephone numbers touse are: Main depot 020 7700 4443, or if you cannot get through try my line on 020 7607 6403. That one is not always manned. By using common sense and abiding by simple rules, it will assist us in providing you with a much improved service.

Telephone bravery?
You will have read in the last issue of Call Sign, the results of the last complaints hearing. These

TOM’S ROMAN WAY REST HOME!

 

 
were the last ones that I had instigated as Complaints Officer to the point that they were ready for presenting to the committee by my successor.
   Due to the outcome of one of these complaints, I received vile messages on the answer phone at Roman Way by a very brave driver who would not identify himself. I thought that taxi drivers had a bit of courage, not like this coward who hid behind an answer phone in the middle of the night. I can also assure this coward that I am not a "ponce" and as far as "getting myself a decent job," this is the one the Chairman asked me to do.
   I suppose that as I am a licensed taxi driver, the same as him and the other 2000+ drivers on the circuit, by his first expletive he included all of our drivers and himself. I think the majority of our drivers are hard working and honourable people and far from being ponces.
   The matter is now in the hands of the BT abusive calls team and the police. If that brave caller thinks I’m joking, he should try calling again using his foul mouth.
   I would at this time also like to thank all the drivers who had spent time phoning up to thank me for my years spent as the Complaints Officer to the Society and hoping my good health continues.

Passing the time!
Whilst residing in the rest home, it has allowed me plenty of time to peruse the newspapers and see what events are happening around the world. Well, we have a new Prime Minister of our great country, but is it going to do us any better than the last one? I very much doubt that it will going by his past record as Chancellor of the Exchequer. This one seems to want to give piles of the money collected by us to other countries for useless projects, whilst the money is sorely needed in England.
   He sent £5 million to Africa to teach some children geography, children who most probably will never move out of their villages. Yet we have English soldiers getting killed daily because they have Land Rovers that are not equipped for the job. We also have 40 year old transport planes that are grounded due to lack of funds, so they cannot transport much needed equipment to our soldiers on the front line of battle.  The new and old Prime Minister both said they would do more to combat crime figures. So what do they do - let thousands of criminals out of prisons early because they do not want to build more prisons. They also make laws which cannot be enforced as we do not have enough police, how many

 more drivers do you see on mobile phones since they brought in the law banning you from using them whilst driving - unless hands free? They have wasted money on Community Officers who are about as much use as a chocolate fireguard. But when they give you the figures for the number of Police Officers, they count these make believe ones in as fully trained officers.
   We now have a Secretary of State and Justice who wants criminals left out in the community and not put in prison. It is no wonder, as one of his family committed a criminal act over drugs and he let his official chauffeur drive well over the speed limit with no penalty. This is a great CV for the person in this job. If you do not know his name - it is Jack Straw.
   Where is your money going? Well some more of it goes to Mudassa Arani, a Muslim solicitor who made £1.6million from 2004 to 2007 defending Islamic extremists on legal aid. These are the people who leave bombs on buses and trains in London and give a bad name to all those peaceful Muslims who just want to live a normal and quiet life.
   This money could well be used to improve the state of our filthy hospitals or the condition of our roads. Or how about channelling the money up to Hull to assist our fellow countrymen who have been flooded out of their homes? If those floods had happened in Africa or the Far East, Gordon Brown would not be able to act quick enough to send food, tents and medical equipment paid for by the English tax payer. Why wasn’t money sent straight to Hull to assist these people in their plight and the local hospitals that we know must have money problems? But then press coverage would not be as much and the television coverage would be minimal.
   I remember seeing pictures of the Prince of Wales attending the flooded area, but did Brown or Cameron of our political parties go up there? Mind you, after you have the catastrophe of being flooded out of your home, would you want another catastrophe of both of these turning up for a photo shoot!

Getting well…
Some of you may know that in my last job as Complaints Officer, I used to send out get well cards to drivers who had a serious illness or lost a loved one. That is if I was informed of their problem.
   Well most of you will not be aware, but the Editor of this magazine, Alan Fisher, went on holiday back in June. Just before his return, his wife, Linda was taken ill. Since that holiday, Alan has been unable to get back to driving his taxi as he has been acting as nurse and comforter to Linda 24 hours a day. So can I take this opportunity, as I’m sure all drivers would like to join me, in wishing Linda a speedy recovery. Linda always sticks up for me when I have an argument with Alan, so come on Linda get your strength back soon!

Tom Whitbread

DaC Roman Way Manager


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